Stevie Neale Cloud Resume Project

Professional Experience

IAM Integration Engineer | Myriad Genetics, Inc | October 2024 - Present

Architected and maintained enterprise‑wide RBAC and identity automation using Terraform, enabling secure, consistent onboarding/offboarding for 3,000+ users.
Designed backend automation workflows and lifecycle services that improved reliability and reduced manual operational load.
Built and maintained cloud‑integrated identity systems across AWS, Okta, and SaaS platforms, supporting high‑availability production environments.
Served as Scrum Master, driving two quarters of successful Agile delivery and improving engineering velocity across IAM, Security, and Infrastructure teams.
Strengthened audit readiness by implementing governance controls aligned to HITRUST and SOX, partnering with auditors to validate evidence and improve control maturity.
Collaborated with backend engineers and SRE teams to modernize identity services, improve observability, and enhance system resilience.

Information Systems Administrator | Benefits Data Trust | September 2022 - June 2024

Oversaw infrastructure and Identity and Access Management (IAM) for enterprise applications including Active Directory and Azure EntraID, Microsoft Office 365 (Outlook, Teams, Sharepoint) as well as Microsoft Exchange, Intune, Autopilot, and Defender.
Administered Mobile Device Management (MDM) solutions for Windows and MacOS through Ivanti and JAMF.
Resolved ticket escalations from Level 1 support through the Jira HelpDesk.
Ensured reliability, scalability, and security for over 300 remote users.
Oversaw system deployment, updates, patches, and monitoring in a hybrid, multi-cloud environment.
Collaborated with Cybersecurity to deploy secure solutions using Single sign-on (SSO), Multi-factor authentication (MFA), Identity and Access Management (IAM), and Mobile Device Management (MDM).
Adhered to frameworks such as NIST, SOC 2, HIPAA, CIS Controls, and OWASP to help minimize risk throughout the organization.
Wrote and maintained 20+ documents for inventory management, troubleshooting, support escalations, departmental SOPs, Role-based access controls (RBAC), and application governance.
Supported on-premise networking, servers, firewalls, and deployments.

Remote Workforce Support Analyst | Benefits Data Trust | October 2021 - September 2022

Managed and provided Jira help desk support for remote workforce, call center telephony applications (EvolveIP, Five9), Active Directory, and Microsoft365 applications.
Monitored and maintained inventory, hardware distribution, Windows and Mac Operating Systems, software, and other critical business applications through Intune, Jira, and Active Directory.
Focused on continuous self-improvement: attended IT support trainings, completed Google IT certifications, and sought various networking opportunities for personal and professional development.
Designed training materials and technical documentation for remote employees to improve business processes, reduce dependency, and promote technical independence.

Additional Work History

Benefits Outreach Specialist | Benefits Data Trust | September 2020 - October 2021

Screened clients meticulously to ensure the highest yield of eligible benefits and connected over 90% of customers with government and healthcare services.

Trained 30+ onboarding employees in benefits education, technical navigation, and problem-solving skills as a volunteer training assistant.

Created a 19 page User Support Reference Guide to document common technical issues for the Contact Center to streamline problem-solving, enhance efficiency, and promote autonomy among call floor employees

Community Organizer and Teaching Artist | Self-Employed/Freelance | Tri-State (PA, NJ, DE) | January 2011 - Present

Currently serving as Board Member of BuildaBridge, a nonprofit arts organization focused on bringing trauma-informed arts education to underserved communities.

Directed and instructed youth art programs with over 50 non-for-profits, community arts organizations, and local artists in the Tri-State area.

Designed and developed new methods for addressing education and childhood development through playwriting and performance.

Created curriculum and utilized holistic teaching methodologies for over 500+ students ages 2-18, fostering creativity, collaboration, and critical thinking through playwriting, improvisation, dance, and music.

Analyzed data regarding program outcomes for grants and donors.

Budgeted projects resulting in over $80k in grants and donations for various art programs.

Non-profit organizations worked with: Philadelphia Young Playwrights, Dancing Classrooms Philly, BuildaBridge International, Settlement Music School, Hopeworks, The Neighborhood Center, Urban Promise, Wolf Performing Arts Center, Yes, And…

Stevie Neale

Experienced IAM Integration Engineer
Masters in Computer Science
Cybersecurity and MultiCloud Experienced

LinkedIn

Education & Certifications

This resume site was completed for the Cloud Resume Challenge by Forrest Brazeal using Amazon Web Services infrastructure.

Education & Certifications

*This resume site was completed for the Cloud Resume Challenge by Forrest Brazeal using Amazon Web Services infrastructure.*

This resume site was completed for the Cloud Resume Challenge by Forrest Brazeal using Amazon Web Services infrastructure.